FAQs

What support for wellbeing is available from the Secretariat?

If you need wellbeing support, you should contact your university’s student support services as they have staff available to help you locally and a large number of welfare services. Your Programme Officer or the Chevening welfare and immigration team is available to you Monday – Friday during office hours (09:00-17:00 BST) by email or telephone […]

What should I pack before arriving in the UK?

When preparing to travel to the UK, awardees should ensure that they pack the following essentials along with their belongings: Important documents – passport with visa, Final Award Letter, travel itinerary, travel insurance Warm clothing – the UK can be quite cold and rainy, particularly during the winter months. Please ensure that you bring an […]

Can you ask the university to speed up my CAS?

Since your CAS is generated internally by your university, Chevening does not have any control over this. Your programme officer cannot intervene nor can they ask the university to expedite the process. Bear in mind that the university will be very busy during the admissions period so please be patient. 

Can you ask the university to change the conditions of my offer?

No. Any conditions given in the university’s offer letter are set by the university with no involvement from the Secretariat. If you do not meet their requirements, the university will be unable to issue you an unconditional offer. It is your responsibility to meet their conditions.

Where do I get my CAS from?

Your CAS is a unique number generated internally by your university and so you will receive this directly from them.