5 free courses to improve your cross-cultural communication skills

1. Cross-Cultural Communication and Management

Coursera + UCDavis | 12 hours

Communication is much more than the words you say. And cultural communication is much more than just the language you speak. This course will teach you how to recognise your own communication style and how it can be perceived in different ways. From there, you will explore how to successfully integrate multiple cultural norms into your communications.

2. Business English for Cross-Cultural Communication

Coursera + Hong Kong University of Science and Technology | 22 hours

This course aims to prepare you for working in an cross-cultural business setting. You’ll learn about common cross-cultural theories and how they are relevant to everyday business practices in a globalised world. You will enhance your cross-cultural understanding and will be able to use vocabulary, tone and style, and spoken and written communication skills within a cross-cultural business context.

3. A World of Difference: Exploring Intercultural Communication

Udemy | 1.5 hours

This course will introduce you to general themes, issues and perspectives associated with the study of intercultural communication. In exploring these issues, the course presenters provide a brief introduction to the topic, a basic examination of important themes of culture and communication, two frameworks for viewing culture and examples from the presenters’ research and life experience.

4. Intercultural Communication and Conflict Resolution

Coursera + UCIrvine | 5 hours

Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. In this course, you will examine how the process of communication can be further complicated during interactions between people of different cultures.

5. Intercultural Management

Coursera | 15 hours

This course explores different aspects of intercultural management, including teams, leadership, human resource management, marketing and negotiations. When you complete this course, you will have a richer understanding of the concept of culture, and how culture influences the way that individuals behave.

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